Supermarket chain fights theft by banning large bags at DC area grocery stores

Publish date: 2024-04-19

WASHINGTON, D.C. (WJLA) — Grocery shoppers in the D.C. area will need to downsize their zippered bags when visiting Giant Food.

The supermarket chain stated that starting late last week, suitcases, duffel bags, and bags larger than 14" x 14” x 6” that close have been banned at select stores in Washington, D.C.

In a statement, officials explained that they initiated the new policy at select stores "experiencing high shrink to mitigate the unprecedented levels of product theft that have become unsustainable for our business."

Officials said retail theft has become a significant problem affecting the entire market area. Giant stores in D.C. are the lone full-service grocery stores east of the Anacostia and the only one south of Suitland Parkway.

The chain said theft has led to reduced product availability, a less convenient shopping experience and a growing risk for associates and customers.

We need to be able to run our stores safely and profitably, and we take these responsibilities seriously. The tactics we deploy are only one of the solutions to our problem," their statement read.

WJLA watched the Giant in the Shaw neighborhood for about an hour, and the only oversized bag security stopped was one being carried by an Uber Eats delivery driver.

"Makes it extremely inconvenient," said Uber Eats delivery driver Johnny. "I get it. A lot of people are taking from stores, but there are so many things that are already in place."

Johnny was forced to leave his backpack with the security guard before entering the store.

"I'm not throwing anything in here," Johnny said. "I mean who is gonna let me walk out throwing gallons of milk and eggs in this bag? Nobody."

It's sad that, you know, there's not many grocery stores in this area and people are making it inconvenient for the people who are actually buying the stuff," said a customer who wished to remain anonymous.

Read the company's full statement below:

Giant Food initiated a new policy at select stores that are experiencing high shrink to mitigate the unprecedented levels of product theft that have become unsustainable for our business. Starting May 23rd, customers cannot bring suitcases, duffel bags, or bags larger than 14” x 14” x 6” while shopping in these stores.The retail theft we are experiencing across our market area is a problem that affects everyone. It limits product availability, creates a less convenient shopping experience, and, most critically, puts our associates and customers in harm’s way.We need to be able to run our stores safely and profitably, and we take these responsibilities seriously. The tactics we deploy are only one of the solutions to our problem.Still, we continue to invest in improving safety for our associates and customers and reducing theft. At Giant Food, the well-being of our community, customers, and associates is paramount. We sincerely appreciate your understanding and cooperation as we work together to create a more secure shopping environment for everyone.

Last year, WJLA reported that the Giant on Brentwood Road Northeast, D.C. closed some of their entrances and exits to combat shoplifting.

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